T&C

GS SPORTS LTD Terms & conditions By enrolling your child, you do so in full Agreement with these terms and conditions. Please read them carefully. •                Parents are responsible for their children at all times (except during a class where the child is not accompanied by a parent / guardian). •                Parents must inform their coach of any health issues that may be relevant, including changes in a child’s health or well being prior to the start of a class. •                Parents must follow health and safety procedures as advised to them by their coach. •                All coaches hold up-to-date first aid certificates and are fully PVG checked. •                Parents accept that at times there will be physical contact between the coach and their child in a professional, caring manner. •                Parents should aim to arrive no more than 10 minutes before the class and leave no more than 10 minutes after the class to facilitate class changeover.  Parents should drop-off and collect children from within the premises where classes are held. •                Parents are advised to bring a drink for their children but to avoid bringing snacks for during class times to minimize mess at coaching venues. •                For class cancellations / dates when classes will not be taking place, coaches will give as much notice as possible.  In the event of a last minute class cancellation, customers will be notified by text message to their mobile phone.  If customers do not supply a mobile phone number, a voice text will be left on the home number provided.        GS Sports will not reimburse expenses caused by a customer failing to pick up their message. •                GS Sports operates a parent observer system to allow for one parent / guardian of a child in the class to remain for its duration as an additional adult for safeguarding children purposes. We will try to ensure that a parent observer is present at every class but cannot be held responsible if no parent observer attends be. •                Coaches make every effort to avoid injury during classes. In the event an injury should occur, coaches will administer appropriate first aid to children as required •                Lost property found at coaching venues will be kept for a period of four weeks.  During this time every effort will be made to return lost property but it may be disposed of if it remains unclaimed. •                Photography of activities and children are permitted at any time, for promotional use only. •                Smoking is strictly forbidden in all coaching venues. Fees / refunds / notice period •                Fees are payable in advance. •                In the event of a lesson being cancelled by a coach, customers will be credited for that lesson on the following block. •                If a lesson is cancelled part way through, customers will only be credited if they were in attendance, and for the part of the lesson that had to be cancelled. •                In the event that a child is unable to attend a class due to sickness or holiday, we regret that we are unable to refund payment as this secures an ongoing place on our programme. •                If a customer’s cheque is returned from the bank unpaid, a £10 administration charge may be applied. •                Due to the ongoing, developmental nature of the GS Sports programme, parents are required to give one week’s notice to terminate attendance at a class. Staff training •                As a growing business in a professional coaching environment, we place great importance on high quality training of new coaches.  This training may take place in customers’ local classes and will always be under the full supervision of a qualified and experienced coach. All customers are expected to abide by the terms and conditions set out above.  In the unlikely event where a customer fails to do this, we may request that they no longer continue classes with GS Sports.   Limit of Liability • There is an element of risk in some Activities, and by enrolling a child in that Activity, you are deemed to have accepted those risks on behalf of that child. You should make yourself familiar with those risks before you make a Booking for an Activity. • Adventure Soccer GS Sports Ltd, will take all reasonable care of your child and his/her property during their participation in the Activity, but will not be responsible for any injury to the child or loss of or damage to a child’s property.  Privacy Act 1993 • All information collected by us will only be used for the purpose of establishing and maintaining records held by GS Sports Ltd (trading as Adventure Soccer) and will not be released or made available to any other person or organisation without your prior specific consent. You will be able to access that information and correct it in accordance with the Privacy Act. Photo Policy • We reserve the right to take photos of activities and children participating in those activities for promotional and publicity purposes. By enrolling a child in a course you give your consent for photos to be taken of that child. If you do not want photos of the enrolled child to be taken or used for promotional purposes you must state this in writing to GS Sports Ltd. Indemnity • By booking a child/children in an Activity you do so at their sole risk and your responsibility. You also hold GS Sports ltd, its respective servants, agents or officials, against any actions or claims which may be made by me or on my behalf or by other parties for in respect of or arising out of any injury, loss or damage caused by negligence, breach of contract or any other manner whatsoever. • GS Sports Ltd reserves the right to cancel or withdraw any child from any activity where the terms and conditions have not been complied with or for safety reasons.   Feedback Our coaches regularly survey customers to ensure that they are very happy and satisfied with the service provided and can support us in positive developments for the future. Should any issues arise, please speak to the local coach where appropriate in the first instance.  Customers can also contact our Office on the details below and the GS Sports team will make every effort to resolve the matter satisfactorily. T:  07971234317 E:  stewart@totalsoccerexperience.co.uk       www.totalsoccerexperience.co.uk    

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